Web2 domains have fixed expiration dates and must be renewed to remain active. You can renew manually from the domain page, or enable Auto Renew so the system attempts renewal before the deadline. Renewal timing, pricing, and grace windows can vary by TLD (e.g., .com, .net, ccTLDs), so always follow the dates and messages shown in your dashboard.
• Enable Auto Renew on each important domain and keep a valid payment method on file.
• Use Manual renewal for precise control, extending by 1–10 years where the registry allows it.
• If a domain has already expired, act quickly. Most TLDs offer Grace, Redemption, then Pending Delete.
What it does – Auto renew attempts to bill and extend your domain before expiration. If the first attempt fails, systems retry, but don’t rely on retries alone.
Set it up
• Open the domain page or Billing in our dashboard.
• Toggle Auto Renew to On.
• Add a valid payment method and keep it current.
• Confirm that renewal notices arrive in your inbox (check spam if needed).
Timing
• Renewal attempts are scheduled ahead of the deadline to allow time to fix issues.
• If a card is declined, update payment details and retry.
• If renewal fails and the domain enters Grace, you can still renew. See lifecycle below.
Best for
• Mission critical domains powering websites and email.
• Teams that want simple, low-risk operations.
When to use it – For control of term length, aligning expirations across portfolios, or extending multiple years at once.
Steps
• Open the domain page in our dashboard.
• Select Renew.
• Choose the term (1–10 years, if allowed).
• Complete checkout and verify the new expiration date.
Notes
• Registries enforce a 10-year maximum. Near-cap domains may not allow the full term.
• Premium names may have higher renewal pricing. Checkout shows the applicable price.
Most TLDs follow a similar sequence, but timing varies. Always trust dashboard dates.
• Day 0: Expiration
• Day 1–45: Grace Period → Standard renewal possible; services may be paused.
• Day 46–75: Redemption → Renewal still possible, redemption fee applies.
• Day 76–80: Pending Delete → No recovery possible.
• Day 81+: Available → Domain deleted and open to public.
• Short window after expiry where you can renew at normal price.
• Services may be disrupted; many registrars pause DNS.
• Renew from the dashboard, re-enable auto-renew, and verify DNS once renewal posts.
• Entered if not renewed during Grace.
• Recovery possible by paying renewal + redemption fee.
• Services usually offline during Redemption.
• Start a Restore request, pay fees, allow processing time.
• Final state before deletion.
• No renewals, restores, or transfers allowed.
• After deletion, domain may be registered by anyone (often backordered if valuable).
Some ccTLDs have shorter or different windows; a few skip Redemption. Always follow dashboard dates for your domain.
• Website – If DNS is paused, site may stop resolving. Renewal restores DNS, but propagation can take minutes to hours.
• Email – MX depends on active DNS. Paused DNS causes email failure. Providers may delete inactive mailboxes after retention windows.
• Search and SEO – Short outages can trigger crawl errors; long downtime can hurt rankings. Renew early.
• Premium names – Higher renewal fees possible; checkout reflects actual price.
• Taxes and currency – VAT and currency handling shown at checkout and invoices.
• 10-year cap – Registries enforce a maximum term. If at cap, no additional years can be added.
• Web3 domains do not require renewal; they are lifetime assets after minting.
• Exception: .CHZ follows Web2 rules and requires renewal.
• Enable Auto Renew, verify it 30–15 days before expiry.
• Keep payment methods current.
• Maintain accurate WHOIS contacts so renewal notices reach you.
• Consider multi-year renewals for brand-critical names.
• Document DNS configuration for quick verification after renewal.
• If transferring near expiry, renew first, then transfer.
• Renewal charge failed – Update payment method, retry, check card limits, billing details.
• Domain shows clientHold/serverHold – Holds clear automatically; if not, open a ticket.
• Website still down after renewal – Allow DNS caches to expire, check nameservers and A/AAAA records.
• Only 1-year option available – Registry may enforce limits due to cap or TLD rules.
• Missed Grace, redemption fee required – Fee is mandatory; restore immediately to avoid deletion.
• Expired domain transfer attempt – Transfers not allowed in Redemption/Pending Delete. Renew first.
• Can I renew after the exact expiration date? Yes, in most TLDs during Grace. Safer to renew before expiry or use Auto Renew.
• Do I lose remaining time if I renew early? No. Renewal adds years on top, subject to 10-year cap.
• Will invoices show VAT for EU customers? Yes. Checkout shows tax and currency; invoices include breakdowns.
• Can I bulk renew multiple domains? Yes, using multi-select/bulk actions in dashboard.
• If I enable Auto Renew, can I still renew manually? Yes. Manual renewal extends term further; Auto Renew still attempts renewal next cycle.
• Auto Renew – Setting to renew domain automatically before expiry.
• Grace Period – Short window after expiry where renewal is possible.
• Redemption – Recovery window after Grace requiring redemption fee + renewal.
• Pending Delete – Final stage before deletion; no recovery possible.
• clientHold – Status that pauses DNS/services until resolved.
• 10-year cap – Registry limit on maximum registration term.
Enable Auto Renew for important domains, keep payment details current, and renew early. Act during Grace to avoid extra costs. Redemption adds fees; Pending Delete ends recovery options. Premium names may cost more. Web3 domains don’t need renewal, except .CHZ, which behaves like Web2.