Free domains are offered through promotions and campaigns, when available. The exact process depends on the current promotion, so always check the Terms and Conditions on the homepage while a campaign is active.
Most promotions are tied to purchase conditions, such as:
Some campaigns have a limited number of winners, while others reward all eligible users, depending on the rules of that specific promotion.
Depending on the promotion, free domains may be delivered in different ways:
If a campaign requires a coupon code, the free-domain reward may be granted more than once, depending on the promotion rules (for example per transaction, per order threshold, or other conditions). Always check the Terms and Conditions on the homepage to confirm how many times the reward can be applied and any limits that may apply.
Once assigned, you can find your free domains in your Portfolio: https://freename.com/dashboard/user/portfolio/
1) How do I know if there is an active free-domain promotion?
Check the homepage for the current promotion and review the Terms and Conditions.
2) Do I need to make a purchase to receive free domains?
In most campaigns, yes. Promotions are typically linked to purchase requirements (for example, spending more than a specific amount). Always refer to the campaign Terms and Conditions for eligibility.
3) Can I choose my free domains?
It depends on the promotion. Some campaigns let you choose the free domains in your cart before payment. Others assign them automatically (random) or manually after the campaign ends.
4) When will I receive the free domains?
Timing depends on the promotion. Some are delivered during checkout, while others are assigned after the campaign ends. If the promotion states a delivery window (for example, within 72 hours), use that as the reference.
5) Are there always winners, or does everyone get free domains?
It depends on the promotion. Some campaigns have a limited number of winners, while others reward all eligible users who meet the requirements.
6) If a coupon code is required, can I receive the reward more than once?
It depends on the promotion rules. Some coupon-based campaigns may allow the reward multiple times (for example per transaction or per threshold). Always check the homepage Terms and Conditions for limits and eligibility rules.
7) Where can I find the free domains after they are assigned?
In your Portfolio page: https://freename.com/dashboard/user/portfolio/
8) I didn’t receive the free domains. What should I do?
First, review the Terms and Conditions on the homepage to confirm eligibility rules and the expected delivery timing (some promotions are assigned after the campaign ends). If you still don’t see the domains after the stated timeframe, contact support at support@freename.com and include the email address linked to your Freename account plus your transaction details.