If your domain isn’t opening the expected website (or doesn’t load at all) the issue is usually caused by DNS propagation delays. This quick guide explains the most common causes and what to do next. No technical skills required.
If you recently updated your nameservers or DNS records, the changes may take time to fully propagate across the internet. Propagation can take up to 72 hours.
During this time, the domain may work on some devices or networks but not others.
What to do:
– Wait up to 72 hours
– Avoid making repeated DNS changes while waiting (it may reset or delay propagation)
If you updated the A record provided by a website builder (such as TypeDream, Duda, or Pagy) for your Web3 Domain on Freename and confirmed the change with your wallet, there’s one more key step for standard browsers:
To view your Web3 website on Chrome, Firefox, and other major browsers, you must install and enable Freename Web3 DNS. After Freename Web3 DNS is enabled, allow up to 72 hours for the changes to propagate and display consistently.
Try the following quick checks:
– Open the domain in a different browser
– Use Incognito/Private mode
– Try a different device
– Try a different connection (mobile data vs. Wi-Fi)
In some cases, it helps to:
– Add http:// before the domain name
– Add a trailing / at the end of the domain
Example:
http://yourdomain.hodl
No. DNS propagation is managed by global networks and providers and cannot be manually accelerated.
This is common during propagation. Different networks update cached DNS at different speeds, so results may vary until the process completes.
Not usually. Standard browsers do not resolve Web3 domains by default. This is why you may need to install and enable Freename Web3 DNS to open your Web3 domain normally on Chrome, Firefox, and other major browsers.
If you continue to experience problems, contact us: support@freename.com